Important
To ensure a smooth booking process, please take note of the following important information
Address: Sai Kanwal Complex, Indira Nagar, Wing – C2, 3rd Floor, 319, Andheri West. Landmark – DN Nagar Metro station / Lane opp to West side. Mumbai – 400053
Our one-on-one booking appointments are exclusively for creating custom dresses tailored to your unique requirements. For any outfits already available on our website, you can directly purchase there or can come for
Duration: Each appointment session is limited to 45 minutes. During this time we aim to address all your queries and complete tasks such as taking measurements, suggesting patterns, colours and assisting with other requirements. We’ll make the most of the session to ensure your satisfaction.
Punctuality: We kindly request that you arrive five minutes before your scheduled time. This ensures that we can start promptly and make full use of the 45 minutes to provide you with the best possible service.
Individual Appointments: Appointments are one-on-one (one person per appointment) to ensure you receive our undivided attention. Every small query will be addressed, and we’ll focus entirely on your requirements during your session.
Preparing for the Appointment: To make the most of your session, please be ready with references of your dream outfit. Note down any specific details you’d like to discuss. If possible, bring along reference pictures of your specifications, such as the type of work on the garment, the type of lace/ detailing, or the neckline shape you prefer. These references will help us better understand your vision and make your experience more productive.
Non-Refundable Booking: Please note that all bookings are non-refundable. Once your appointment is confirmed, that time is exclusively reserved for you, and cancellations will not be eligible for a refund.
Rescheduling Policy: We understand that unforeseen circumstances may arise. If you need to reschedule, please inform us at least 24 hours in advance by calling or texting on Instagram/ Whatsapp (Instagram ID: @keenly.sewed & Whatsappp Contact: 9930199183). We will do our best to accommodate your request, subject to availability.
By booking an appointment, you agree to the above terms. We look forward to helping you create something special!
